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The kind of information we collect Royal LePage Flower City Realty Inc. gathers and uses Personal Information in order to provide you with the products and services you have requested, namely: information that is required to effectively market and sell the property of sellers or lessors; to locate, assess, and qualify properties for buyers; to evaluate independent broker applicants; and to otherwise provide professional and competent real estate services to clients as well as to ensure that you are satisfied with the products and services we have provided. Royal LePage Flower City Realty Inc. may also use your Personal Information to update you about our services and to offer you additional products or services that you may be interested in, so that we may continue to serve your real estate needs.
At Royal LePage Flower City Realty Inc. we use Personal Information for three general purposes:
When we are permitted to disclose your information
Royal LePage Flower City Realty Inc. is obliged to keep your Personal Information confidential except under the following circumstances:
(i) When authorized by you
Many of the services offered by Royal LePage Flower City Realty Inc. require us to obtain Personal Information about you in order to perform the services you have engaged us to provide. We will always obtain consent from you first, and we will never use the information for purposes other than those we have told you about.
You may withdraw your consent at any time, subject to any legal implications (which we will inform you about). In some cases, if you do not consent to our use or disclosure of certain Personal Information, we may be unable to continue to provide all or part of the services you have requested.
(ii) When required by law
The type of information we are legally required to disclose usually relates to government tax reporting requirements. In some cases, however, such as under a court order, we may be required to disclose certain information to persons specified in the court order. We will only provide the specific information requested and only upon being satisfied that the authorities have legitimate grounds to request the information.
(iii) When permitted by law
The legislation has provided certain situations where Royal LePage Flower City Realty Inc. is legally permitted to disclose Personal Information without your consent. Examples include situations involving the collection of debt in arrears, medical emergencies, or suspicion of illegal activities.
With whom we may share your information
(i) Royal LePage Flower City Realty Inc. employees
(ii) Royal LePage Flower City Realty Inc. affiliates
In order to better meet your needs, we may share some of your Personal Information with our affiliates. We will only do this with your express consent and you may withdraw this consent at any time. The procedure for withdrawing consent is outlined below under the section ?Opting Out.?
(iii) Royal LePage Flower City Realty Inc. third-party suppliers
(iv) Sale of business
We may transfer your personally identifiable information to a third party in connection with a sale, merger, or other disposition (whether of assets, stock, or otherwise) of our business.
How we safeguard information
Royal LePage Flower City Realty Inc. has extensive controls in place to maintain the security of its information and information systems. Client and independent broker files are stored according to the sensitivity of the information contained therein. Appropriate controls (such as restricted access) are placed on our computer systems and data processing procedures. Physical access to areas where Personal Information is gathered, processed, or stored is limited to authorized employees.
When you telephone a Royal LePage Flower City Realty Inc. employee to speak about your file, you may be asked for some personally identifying information. This type of safeguard is designed to ensure that only you, or someone authorized by you, has access to your file.
In order to serve you better, Royal LePage Flower City Realty Inc. offers clients access to certain information through its websites.
www.flowercityrealty.com provides general information about Royal LePage Flower City Realty Inc. and the products and services it offers.
The Royal LePage Flower City Realty Inc. Web site contains links to other Web sites, including those of its business partners. Royal LePage Flower City Realty Inc. is in no way responsible and cannot guarantee the content or privacy of other sites linked to www.flowercityrealty.com.
Accessing and amending your information
As a client or Royal LePage Flower City Realty Inc. broker, you have the right to access the Personal Information we keep in your file and you have the right to verify or amend the information if it is shown to be inaccurate. If you would like to view the Personal Information held in your file, please make a written request to the Privacy Officer at the address listed below, under ?Questions, Concerns, and Complaints?. We will respond to your request as efficiently as possible.
To make a change, please make a similar request in writing to the Privacy Officer.
In order to provide you with our services and products, Royal LePage Flower City Realty Inc. will, with your consent, share your personal information with other Royal LePage Flower City Realty Inc. affiliates. Should you not want to receive promotional materials from or have your Personal Information shared with these companies please contact the Privacy Officer at the address, phone number, or e-mail address provided at the end of this document.
Anonymous information and “cookies”?
Royal LePage Flower City Realty Inc. may collect anonymous information about you. This means that the information collected cannot be traced back to a specific person. For example, our Web servers may record certain information automatically when you visit Royal LePage Flower City Realty Inc. websites. This information is collected using “cookies” and might include the pages you visited, your IP (Internet protocol) address and other site usage statistics. This anonymous information is used for research and analytical purposes only (like evaluating how many visitors our Web sites receive or which pages they visit most often). It does not reveal any Personal Information about you, the user. This aggregate data may be disclosed to third parties, but never with personally identifying information.
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Questions, concerns, and complaints
10 Cottrelle Blvd. Suite 302 Brampton, ON, L6S-0E2 Tel: (905) firstname.lastname@example.org
10 Cottrelle Blvd. Suite 302 Brampton, ON, L6S-0E2 Tel: (905) 230-3100 email@example.com
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